2023–2024·Enterprise SaaS · Behavioral Health · Workflow Automation · Compliance
Benji · Behavioral Health
Single-system enterprise SaaS for behavioral health clinics
Context
Behavioral health clinics in the US operate under heavy regulation (HIPAA, claims, billing) and historically deal with a patchwork of systems — EHR, billing, scheduling, documentation. Benji proposes a single system: everything in the same workflow, with automation reducing human error and administrative time.
Positioning
Front-end for an enterprise platform — B2B audience (clinics and networks), with high requirements for reliability, governance and auditability. UX has to serve receptionists, clinicians and finance alike.
Stack & challenges
- Enterprise SaaS with multi-role access (clinical, admin, finance) and granular permissioning.
- Compliance documentation — long forms, autosave, real-time validation.
- Revenue cycle — billing and claims workflows with external integration.
- Performance on dense screens with dozens of fields and complex relationships.
Enterprise front-end is less about aesthetics and more about never breaking a critical cell at 2 a.m.